This Privacy Policy explains how Titan Auto Auction (“Titan Auto Auction,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit or use our website and related services (the “Services”). By accessing or using the Services, you agree to the practices described in this Privacy Policy.
We are committed to protecting your privacy and handling your information responsibly. If you have questions about this Privacy Policy or our privacy practices, please contact us using the contact details provided below.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update the policy, we will revise the “Effective Date” below. We encourage you to review this page periodically to stay informed about how we protect your information.
Effective Date: 10/26/2018 (may be updated as needed)
1) Information We Collect
We may collect information that you provide directly to us, information collected automatically when you use the Services, and information from third parties where permitted by law.
Information you provide to us may include:
⦁ Name and job title
⦁ Contact information (such as email address, telephone number, mailing address)
⦁ Account or inquiry information you submit (such as messages, requests, form entries, and preferences)
⦁ Demographic information (such as ZIP/postal code, preferences, and interests)
⦁ Information relevant to customer surveys, promotions, auctions, or offers
⦁ Any other information you choose to provide to us through the Services
Information collected automatically may include:
⦁ Device and browser data (IP address, device identifiers, browser type, operating system)
⦁ Usage data (pages viewed, time spent, clicks, referring/exit pages, dates and times of access)
⦁ Approximate location derived from IP address (for example, city/state level)
⦁ Log files and diagnostic data used for security and troubleshooting
Information from third parties may include:
⦁ Analytics, advertising, and marketing partners (where you have provided permission or where permitted by law)
⦁ Social media platforms (if you interact with our pages or features provided by those platforms)
2) How We Use the Information We Collect
We use the information we collect to operate, maintain, and improve the Services, and to provide you with a better user experience. In particular, we may use information for the following purposes:
⦁ Provide and support the Services: respond to inquiries, deliver requested information, and provide customer support.
⦁ Internal record keeping: maintain business records, manage accounts, and administer auctions or related transactions.
⦁ Improve and develop: analyze usage trends, improve site performance, and enhance features and content.
⦁ Communications: send administrative messages (such as policy updates, security notices, or service-related announcements).
⦁ Marketing and promotions: send promotional emails about new listings, special offers, and updates you may find interesting (where permitted by law). You can opt out at any time.
⦁ Market research: contact you for surveys, feedback, and research (by email, phone, mail, or other methods you have consented to).
⦁ Personalization: tailor website content and recommendations based on your preferences and interactions.
⦁ Security and fraud prevention: protect the Services, our users, and our business from unauthorized access, abuse, and suspicious activity.
⦁ Legal and compliance: comply with applicable laws, regulations, and lawful requests, and to enforce our terms and policies.
3) How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
⦁ Service providers: with vendors who help us operate our website and Services (such as hosting, analytics, customer support, marketing email platforms, and payment/transaction support where applicable). These providers are authorized to use information only as necessary to provide services to us.
⦁ Business transfers: if we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, information may be transferred as part of that transaction.
⦁ Legal obligations: when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect rights, property, or safety.
⦁ With your consent: when you direct us to share your information or give permission to do so.
4) Security
We are committed to keeping your information secure. We use reasonable administrative, technical, and physical safeguards designed to protect information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5) How We Use Cookies and Similar Technologies
Cookies are small files that a website can place on your computer or device when you visit. Cookies help websites function efficiently, remember your preferences, and understand how visitors interact with pages and features.
We use cookies and similar technologies (such as pixels and tags) for purposes that may include:
⦁ Enabling core site functionality and improving security
⦁ Understanding website traffic and performance (analytics)
⦁ Remembering preferences and improving user experience
⦁ Measuring marketing effectiveness and, where applicable, delivering relevant advertising
We may use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website. We generally use this information in aggregated or statistical form. Where we store information that can identify you, we handle it in accordance with this Privacy Policy.
Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or alert you when cookies are being used. If you disable cookies, some parts of the website may not function properly or may be less personalized.
For more details and options, please review the Cookie Declaration available on our website (if provided).
6) Your Choices and Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
⦁ When you fill out a form on the website, look for options that allow you to indicate you do not want information used for direct marketing (where offered).
⦁ If you previously agreed to receive marketing communications, you may opt out at any time by using the unsubscribe link in emails or contacting us directly.
Marketing preferences: We may send promotional messages where permitted by law. You may opt out of marketing emails at any time. Administrative or service-related messages may still be sent when necessary (for example, important notices about your account or security).
7) Access, Updates, and Requests
You may request a copy of the personal information we hold about you and ask us to correct or update inaccurate information, subject to applicable law and verification requirements.
If you believe any information we hold about you is incorrect or incomplete, please contact us as soon as possible. We will take reasonable steps to correct information found to be inaccurate.
8) Third-Party Links
Our website may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9) Children’s Privacy
The Services are not intended for children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove it.
10) Contact Us
If you have questions about this Privacy Policy, would like to update your information, or want to make a privacy-related request, please contact us at:
Titan Auto Auction
4801 E Independence Blvd #404,
Charlotte, NC 28212
Email: info@titanautoauction.com
